Privacy Policy
Privacy Policy
Last Updated: June 2026
At South Drop Taxi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, WhatsApp, phone booking services, and other related services.
By using our website or booking our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information from customers:
Personal Information
Full Name
Mobile Number
Email Address
Pickup Address
Drop Location
Travel Date and Time
Booking Information
Vehicle Type
Journey Details
Payment Information
Booking History
Technical Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Analytics Information
How We Use Your Information
We use the information collected to:
Process taxi bookings
Confirm reservations
Provide customer support
Contact customers regarding bookings
Improve our services
Send booking updates and notifications
Prevent fraudulent activities
Comply with legal obligations
Sharing of Information
South Drop Taxi does not sell, rent, or trade your personal information.
We may share information only with:
Drivers
To complete your booking and provide transportation services.
Service Providers
Third-party vendors who assist with:
Payment Processing
Website Hosting
Customer Support
Analytics Services
Legal Authorities
When required by law, court orders, or government regulations.
Payment Security
We do not store sensitive payment information such as:
Debit Card Numbers
Credit Card Numbers
CVV Details
Banking Passwords
Online payments are processed through secure third-party payment gateways.
Cookies Policy
Our website may use cookies to:
Improve website performance
Remember user preferences
Analyze visitor behavior
Enhance browsing experience
Users may disable cookies through browser settings, although some website features may not function properly.
Data Security
We implement reasonable security measures to protect your personal information from:
Unauthorized Access
Data Loss
Misuse
Alteration
Disclosure
While we strive to protect your information, no online transmission or storage method can be guaranteed to be 100% secure.
Data Retention
We retain customer information only as long as necessary to:
Fulfill booking services
Meet legal requirements
Resolve disputes
Maintain business records
Once no longer required, information may be securely deleted.
Third-Party Links
Our website may contain links to external websites.
South Drop Taxi is not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies before sharing information.
Children’s Privacy
Our services are intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children under 18 years of age.
Your Rights
You may request:
Access to your personal information
Correction of inaccurate information
Deletion of personal information (subject to legal obligations)
Withdrawal of consent for marketing communications
To exercise any of these rights, please contact us using the details provided below.
Google Analytics & Advertising
Our website may use:
Google Analytics
Google Ads
Remarketing Services
Conversion Tracking
These services may collect anonymous usage data to help improve our website and advertising campaigns.
Users may opt out of Google advertising personalization through Google’s Ad Settings.
Changes to This Privacy Policy
South Drop Taxi reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
South Drop Taxi
📍 Address:
17/3, Bhavani Nagar,
Lakshmipuram,
Kolathur,
Chennai – 600099,
Tamil Nadu, India
📞 Phone: +91 97908 19217
📧 Email: southdroptaxi.com@gmail.com
🌐 Website: www.southdroptaxi.com
💬 WhatsApp: +91 97908 19217
By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy.